I. General conditions
1. General conditions
These General Terms and Conditions regulate the relations between "MAVIYANA" EOOD, UIC: 203297320, hereinafter referred to as "KAMYNITE", on the one hand, and the persons using the site and the e-shop, located on the Internet address: www.kamynite.bg, called "USER", on the other hand.
These general conditions bind all persons who use the site and / or register on the Internet address www.kamynite.bg. When using the site www.kamynite.bg, the persons are obliged to comply with these General Terms and Conditions, as well as the legislation of the Republic of Bulgaria and the European Union applicable to the goods and services provided on the Site. By clicking on any object, link or button located on the website www.kamynite.bg, the persons who use the site agree and fully accept and undertake to comply with these General Terms.
KAMANITE is a registered trademark of "MAVIYANA" EOOD.
"MAVIYANA" EOOD is a company registered under the Commercial Law of the Republic of Bulgaria, with registered office and address of management: Burgas, Bulgaria, 8016 Sarafovo, 4 Burevestnik Str.
- 2.Confidentiality of "MAVIYANA" EOOD
What is the purpose of this document?
In these Privacy Policies we have summarized the key points regarding the protection of your personal data and the ways we process it. If you want more information about specific processes, you can contact us through the contacts below.
Who are we?
"MAVIYANA" EOOD is a commercial company registered in the Commercial Register at the Registry Agency with UIC 203297320, with registered office and address of management: Kamanite Brewery, Burgas, Bulgaria, 8016 Sarafovo, 4 Burevestnik Str., e-mail: delivery@kamynite.bg and is a personal data administrator in accordance with the provisions of the Personal Data Protection Act. "MAVIYANA" EOOD is the owner of Kamanite Brewery.
As an established supplier of food at home, "Kamynite" holds and takes care of the privacy of all our consumers. This means that we will protect the personal information of all visitors who have access to our website or services through any mobile application, platform or device, as well as visitors to our restaurants and sites.
How to contact us?
Address: Burgas, Bulgaria, 8016 Sarafovo, 4 Burevestnik Str.
How to contact our Data Protection Officer?
Address: Burgas, Bulgaria, 8016 Sarafovo, 4 Burevestnik Str.
Tel .: +359 (0) 896739207
Email: delivery@kamynite.bg
Data protection and information security are part of our corporate culture and policy.
What information can I find in this Privacy Policy?
This Privacy Policy will provide you with comprehensive information in clear and accessible language about what actions are performed with the personal data you provide to "MAVIYANA" EOOD including:
- What personal data do we collect about you?
- What is the purpose of their collection?
- For how long do we store the provided personal data?
- With whom do we share your personal data?
- How do we notify you of a change to our Privacy Policy?
- What types of cookies do we use to make your stay on our website better?
- What are your rights regarding the provided personal data?
With this Privacy Policy "MAVIYANA" EOOD declares that it applies all technical and organizational measures for protection of personal data of individuals, which are prescribed by law or other regulations at national and European level.
What is personal data?
Any information and data that can identify an individual, directly or indirectly.
For example, indirect identification is only your mobile phone number. In this case, a combination with another identifier will be needed to identify you, such as three names and a mobile phone.
Direct identification is achieved when you provide a unique identifier such as PIN, PIN, customer code.
Grounds for collecting, processing and storing your personal data.
"MAVIYANA" EOOD collects and processes your personal data in connection with home delivery of food and concluding contracts with the company on the basis of Article 6, paragraph 1, Regulation (EU) 2016/679, and in particular on the basis of the following:
- Explicit consent from you as a customer;
- Fulfillment of the obligations of "MAVIYANA" EOOD under a contract with you;
- Compliance with a legal obligation that applies to "MAVIYANA" EOOD
- For the purposes of the legitimate interest of "MAVIYANA" EOOD.
Goals and principles in the collection, processing and storage of your personal data
1."MAVIYANA" EOOD collects and processes the personal data you provide to us in connection with the use of our services and / or for concluding a contract with the company, as well as for registration for participation in our events, including for the following purposes:
- creating a profile and providing full functionality in the provision of our services
- individualization of a party to the contract;
- registration of a participant in an event organized by "MAVIYANA" EOOD for accounting purposes;
- statistical objectives;
- protection of information security;
- ensuring the implementation of the contract for the provision of the respective service;
- sending information messages, messages about changes in the service, recommendations for improving the use of the platform, etc.
- improving and individualizing the service by offering suitable offers for products and services that may be of interest to you;
2."MAVIYANA" EOOD observes the following principles in the processing of your personal data:
- legality, good faith and transparency;
- restriction of processing purposes;
- relevance to the purposes of processing and minimizing the data collected;
- accuracy and timeliness of the data;
- limitation of storage in order to achieve the objectives;
- integrity and confidentiality of the processing and ensuring an appropriate level of security of personal data.
3. In the processing and storage of personal data, "MAVIYANA" EOOD may process and store personal data in order to protect its following legitimate interests:
- fulfillment of its obligations to the National Revenue Agency, the Ministry of Interior and other state and municipal bodies.
What types of personal data does "MAVIYANA" EOOD collect, process and store?
1."MAVIYANA" EOOD performs the following operations with personal data for the following purposes:
- Registration of a user on the website and fulfillment of a contract for food delivery to the home - the purpose of this operation is to create a profile to be used to track and document your orders. Conclusion of the impact assessment: Based on the above-mentioned impact assessment, the Data Protection Officer considers that the operation "Concluding a contract for the supply of food to the home" is admissible and provides sufficient guarantees to protect the rights and legal interests of data subjects in accordance with the requirements of the GDPR.
- Concluding and executing a trade transaction with a client or partner - the purpose of this operation is concluding and executing a contract with a trade partner or client and its administration;
- Sending information messages - the purpose of this activity is to administer the process of sending messages to customers that relate to improvements or changes in services, according to the contract for the provision of the service.
- Sending a newsletter - the purpose of this operation is to administer the process of sending newsletters to customers who have stated that they wish to receive;
2."MAVIANA" EOOD processes the following categories of personal data and information for the following purposes and on the following grounds:
- Data: Your personal data (name and surname, e-mail, address, telephone)
- Purpose for which the data is collected: 1) User registration; 2) Delivery of food to the home; 3) Making contact with the user and sending information to him, including if desired - to send newsletters and advertising messages;
- Grounds for processing your personal data - By registering on the website and purchasing a service between "MAVIYANA" EOOD and you are created a contractual relationship on which basis we process your personal data - Art. 6, para. 1, p. (b) GDPR.
- Other data that "MAVIANA" EOOD processes - When you log in to our website or in your account, "MAVIYANA" EOOD collects data about the IP address used.
- o Purpose for which the data is collected: Improving the security of the service and localization of the interface, statistical and marketing research.
- o Grounds for data processing: The processing is necessary for the performance of a contract to which the data subject is a party - Article 6, paragraph 1, b. (b) of the GDPR. Until the creation of a user profile, the IP address is collected on the basis of realization of the legitimate interests of the administrator - art. 6, para 1, b. (f) the GDPR;
- Your individual invoice details - If you want to be issued an invoice as an individual, you must provide your unique civil number.
- o Purpose for which the data is collected: Issuance of an invoice for making payments under a concluded contract for the provision of services.
- o Grounds for processing your personal data - By registering on the website, or when concluding a written contract, a contractual relationship is created between "MAVIYANA" EOOD and you, on which basis we process your personal data - Article 6, paragraph 1, b . (b) GDPR.
- Your data for making direct payments through the interface of our website - If you wish to make a direct payment through our website you must provide personal data related to your bank account and bank card, namely: you must provide your bank card number, date card validity, unique card code and issuer and card type
- o Purpose for which the data is collected: Making payments under a concluded contract for the provision of services.
- o Grounds for processing your personal data - By registering on the website, or when concluding a written contract, a contractual relationship is created between "MAVIYANA" EOOD and you, on which basis we process your personal data - Article 6, paragraph 1, b . (b) GDPR.
3. "MAVIYANA" EOOD does not collect or process personal data that relate to the following:
- reveal racial or ethnic origin;
- disclose political, religious or philosophical beliefs, or trade union membership;
- genetic and biometric data, health data or data on sexual life or sexual orientation.
4. The personal data are collected by "MAVIYANA" EOOD from the persons to whom they refer.
5. The company does not perform automated decision making with data.
6.The company does not process data on persons under 16 years of age, except with the express consent of their parents or representatives.
Term of storage of your personal data
- 1. "MAVIYANA" EOOD stores your personal data for a period not longer than the existence of your account on the website. After the expiration of this period, "MAVIYANA" EOOD takes the necessary care to delete and destroy all your data without undue delay.
- 2. "MAVIYANA" EOOD notifies you in case the data storage period needs to be extended in order to fulfill the objectives, fulfill the contract, in view of the legitimate interests of "MAVIYANA" EOOD or otherwise.
- 3. "MAVIYANA" EOOD stores your data, given on the basis of consent, until its explicit withdrawal, and this does not affect the publications and comments made in order to preserve the semantic integrity of the comments.
- 4. "MAVIYANA" EOOD stores the personal data that it is necessary to keep by virtue of the applicable legislation for the respective envisaged term, which may exceed the term of existence of your registration.
Transfer your personal data for processing
- 1. "MAVIYANA" EOOD may, at its own discretion, transfer part or all of your personal data to personal data processors for the fulfillment of the processing purposes in compliance with the requirements of Regulation (EU) 2016/679.
- 2. "MAVIYANA" EOOD notifies you in case of intention to transfer part or all of your personal data to third countries or international organizations.
Withdrawal of consent for the processing of your personal data
- 1. If you do not want all or part of your personal data to continue to be processed by "MAVIYANA" EOOD. for specific or for all purposes of processing, you can at any time withdraw your consent to processing by filling out the form published on our website or by request in free text.
- 2. "MAVIYANA" EOOD may ask you to verify your identity and identity with the person to whom the data relates.
- 3. By withdrawing the consent for the processing of personal data, which is mandatory for the creation and maintenance of your registration for the use of the services, your account will become inactive.
Right to delete ("to be forgotten")
1. You have the right to request from "MAVIYANA" EOOD deletion of the personal data related to you, and "MAVIYANA" EOOD has the obligation to delete them without undue delay, when there is any of the following reasons:
- personal data are no longer needed for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
- You object to the processing of your personal data, including for direct marketing purposes, and there are no legal grounds for processing to take precedence;
- personal data have been processed illegally;
- personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to "MAVIYANA" EOOD;
- personal data have been collected in connection with the provision of information society services.
2."MAVIYANA" EOOD is not obliged to delete personal data if it stores and processes them:
- to exercise the right to freedom of expression and the right to information;
- to comply with a legal obligation requiring processing provided for in EU law or the law of the Member State applicable to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him;
- for reasons of public interest in the field of public health;
- for archiving purposes in the public interest, for scientific or historical research or for statistical purposes;
- to establish, exercise or defend legal claims.
3. In order to exercise your right to "forget", you should submit a written request sent to "MAVIYANA" EOOD, as well as to prove your identity and identity with the person to whom the data relates before "MAVIYANA" EOOD, by presenting on the spot your ID card for the purposes of identification in front of an employee of "MAVIYANA" EOOD.
4. "MAVIYANA" EOOD does not delete the data that it has a legal obligation to store, including for protection in connection with court claims against it or proof of its rights.
Right of restriction
Art. 10. You have the right to request from "MAVIYANA" EOOD to limit the processing of the data related to you when:
- challenge the accuracy of the personal data for a period that allows "MAVIYANA" EOOD to check the accuracy of the personal data;
- the processing is illegal, but you do not want your personal data to be deleted, only their use to be restricted;
- "MAVIYANA" EOOD no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise or protection of your legal claims;
- You have objected to the processing pending verification of whether the legal grounds of "MAVIYANA" EOOD take precedence over your interests.
Right of portability
- 1.You can at any time download the data that is stored and processed for you in connection with the use of the services of "MAVIYANA" EOOD. with a request by email.
- 2. You can ask "MAVIYANA" EOOD to directly transfer your personal data to an administrator specified by you, when this is technically feasible.
Right to receive information
You can ask "MAVIYANA" EOOD to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested have been disclosed. "MAVIANA" EOOD may refuse to provide this information if this would be impossible or would require a disproportionate effort.
Your rights in the event of a breach of the security of your personal data
- 1. If "MAVIYANA" EOOD finds a breach of the security of your personal data, which may pose a high risk to your rights and freedoms, we will notify you without undue delay of the breach, as well as of the measures that have been taken or are to be taken. .
- 2."MAVIYANA" EOOD is not obliged to notify you if:
- has taken appropriate technical and organizational protection measures with regard to data affected by the security breach;
- has subsequently taken steps to ensure that the breach does not pose a high risk to your rights;
- notification would require a disproportionate effort.
Persons to whom your personal data is provided
- 1. For home delivery and after a request has been submitted by you, "MAVIYANA" EOOD transmits the necessary information to its respective courier employee or to another joint administrator who performs the home delivery service, which processes your data as an administrator for home delivery purposes.
- 2.The administrator does not transfer your data to third countries.
What does personal data processing mean?
The processing of personal data includes the collection, storage, destruction, transmission, correction, updating, deletion, destruction and all other actions that are performed with your personal data.
- 2.Do you have an obligation to provide us with your personal data?
In order to provide our products and services, we collect and process your personal data. We also process them in order to fulfill legal obligations.
In case of refusal to voluntarily provide the required personal data on your part, "MAVIYANA" EOOD will not be able to provide its products and services, for example, you will not be able to receive food delivery.
Changes to the Privacy Policy.
In the future, we may need to update this Privacy Policy from time to time in response to changing legal, technical, or business processes.
We encourage you to periodically review this page for the latest information on our privacy practices.
In the event that as a result of changes in these Privacy Policies, new purposes of personal data processing or other circumstances requiring your explicit consent are provided, we declare that we will notify you by sending a letter by e-mail to the e-mail provided by you, with which we kindly invite you to confirm or refuse to provide consent.
This will give you the opportunity to stop using some or all of the services and / or to exercise your rights, some of which are expressly stated above.
These Privacy Policies have been adopted by "MAVIYANA" EOOD and are in force since January 25, 2021.
- 3.User profile registration?
- The site and the e-shop can be viewed by visitors freely, without registration.
- The registration is done by the User before the payment for an online order. The fields that must be filled in. The user agrees and declares that he will provide correct, accurate, up-to-date and complete information when filling in the registration form. Upon registration, the User agrees to provide voluntarily the personal data required by the registration form. KAMYNITE may at any time change the amount of personal data required for registration on the Site.
- In case the User provides incorrect, inaccurate, outdated or incomplete information, KAMYNITE has the right to close and / or delete the relevant information and deny him further access to part or all of its services, or to completely cancel the registration and terminate this contract without prior notice. STONES is not responsible for incorrect and / or incorrectly executed Order made in connection with the information received from the User. KAMYNITE is not responsible for undelivered orders or other non-fulfillments, due to outdated data and re-shipment of Goods is borne by the User.
- When registering on the Site, the User provides e-mail and password to access the User Profile. The user is fully responsible for the protection of his e-mail and password, as well as for the actions of third parties with the same. The User should end each session in the User Profile with an exit from it, for security and data protection purposes. In case of suspicion of unauthorized or unauthorized access, stolen or lost e-mail and / or password, the User should notify KAMYNITE immediately in order to terminate access to personal information of the User and avoid unauthorized actions with the User profile.
- By registering and creating a User Profile, the User gives his explicit consent to the personal data entered during registration and subsequently changed / supplemented, to be used and stored by KAMYNITE for the purposes specified in the General Terms.
- A user profile can be closed at any time at the request of the User.
- 4. Order
- The execution of Orders and the conclusion of contract / s for sale with the KAMYNITE can be done without registration of a User profile. By placing an order without registration, the User gives his explicit consent to the personal data entered in the Order to be used and stored by KAMYNITE for the purposes specified in the General Terms. The fields that must be filled in to complete the Order are marked. The User agrees and declares that he will provide correct, accurate, up-to-date and complete information when filling in the data for placing an Order without registration. The User agrees to provide voluntarily the personal data required by the form for placing an Order without registration. KAMYNITE may at any time change the amount of personal data required to place an Order without registration. In the event that the User provides incorrect, inaccurate, outdated or incomplete information when placing an Order without registration, the Provider has the right to deny him further access to part or all of its services. The Provider is not responsible for incorrect and / or incorrectly executed Order, executed in connection with the information received by the User when executing an Order without registration. The Supplier is not responsible for undelivered orders or other non-fulfillments, due to outdated data and re-shipment of goods is borne by the User.
- The user has the right to order all goods listed on the Site. When placing an order, the User has the right to choose the type of goods and their quantity, the method of delivery, according to the options offered on the Site.
- Each product on the site is provided with information about the price of the product, the main characteristics of the product and additional information aimed at helping to make an informed choice by users when buying. The supplier is not responsible for inaccuracies in the description of the goods, which do not relate to the main characteristics of the goods and does not claim the completeness of the information provided.
- All prices listed on the site are in Bulgarian levs and include value added tax. The supplier has the right to change the prices indicated in The Site, at its discretion, at any time and without obligation to notify Users in advance. The User is obliged to pay the price that was indicated on the site during the execution of the Order, regardless of whether it is lower or higher than the updated price.
- Each selected product is placed in a virtual basket of the User. Until the confirmation of the order, the User can view and change the ordered goods, quantities, method of payment and other data related to the specific order.
- The order is made by following the following basic technical steps:
- Overview of the offered Goods;
- Adding Product / s to the User's virtual basket;
- Login / Registration of a new user or choice of shopping without registration;
- Enter the delivery address;
- Confirmation of the method of payment;
- Finalization of the Order;
- Upon finalization of the Order and its confirmation by the User, the latter undertakes to pay the price of the Order and again declares that he is aware of the fact that the Order is related to an obligation to pay by him. After completing the order on the specified phone you will receive a call from us confirming the same information.
- Users understand and agree that certain goods may not be available at the time of the Order. In case the Supplier is not able to fulfill the Order due to the fact that the goods are not available, the Supplier notifies the User of its exhaustion on the contact phone number specified by the User or by sending a message to the e-mail address specified by the User.
- 5. Problems in the execution of the order
- Although we strive to execute all orders accurately, the execution of your order may be hindered for any of the following reasons:
- We do our best to have stock and update stocks in a timely manner, but it is possible that someone from the ordered products is not available, in this case we will contact you as soon as possible.
- You have provided incorrect or incomplete delivery details - names, address, telephone, postal code.
- In case of discrepancy between the received and ordered products or inaccuracy occurs due to our fault, we will bear the costs of subsequent return and replacement of non-compliant products.
- If it is impossible to deliver through no fault of the KAMYNITE (you are not at the specified address or do not answer the calls of the KAMYNITE), your order will be returned to us while we contact you.
- 6. Payment
- Orders are paid in cash.
- Payment is made upon delivery and receipt of the order, you pay the supplier.
- All prices are in BGN with VAT included. The prices of the products are shown without the delivery price.
- 7. Delivery and receipt of products
- By sending an order confirmation, you agree to pay the price of the selected products and the indicated value of the transport costs.
- Delivery to address: selected in the order process after filling in the exact address, names, phone number and additional instructions.
- 8. Order cancellation and return
- The user can cancel the order made by him before confirming the phone number of the order.
- The consumer has the right to return the food purchased from the KAMYNITE at the time of delivery from the supplier. All other items that are not food can be returned within 14 days from the date of purchase, if not used and are in the original im packing.
- 9. Complaints and questions to us
Please contact us at +359 (0) 8893 918 731 to discuss any issues related to the products or services provided by STONES.
- 10. Other provisions
Art. 17. In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Data Protection Commission as follows:
- Name: Commission for Personal Data Protection
- Headquarters and address of management: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№2
- Data for correspondence: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№2
- Phone: 02 915 3 518
- Email: kzld@government.bg, kzld@cpdp.bg
- Website: www.cpdp.bg.
- 11. Content and copyrights
The Website contains copyrighted materials and texts, images, graphic logos, graphics, trademark logos, databases and software that are owned or licensed by KAMYNITE and are protected by Bulgarian and other applicable laws and conventions on copyright, related and other rights. on intellectual property. The reproduction of the content, the website and / or any of its elements, object of intellectual property, can be done only with the written consent of the KAMYNITE or its executors. Use of the Services and the Website does not grant users any rights to the intellectual property in whole or in any part thereof.
- 12. Information about KAMYNITE and contacts
- Trade name (company): "MAVIYANA" EOOD;
- Unique identification code: 203297320;
- Headquarters and address of management: Burgas, Bulgaria, 8016 Sarafovo Blvd. Burevestnik Street № 4.
- Contact phone: +359 (0) 883 918 731;
- Email: delivery@kamynite.bg
- Website: www.kamynite.bg;
II. THE KAMYNITE DELIVERY
WELCOME!
Make every moment a magical delivery KAMYNITE
Always fresh
All offers you order will be prepared on the spot, using only high quality fresh products.
Choose your dishes
On our site you will find a choice of hundreds of dishes, including many exclusive offers that we do not offer in our restaurant.
Information on allergens
If you are allergic to certain spices or foods, see the legend below and pay attention to the signs next to the photo of each product.
Delivery time
Your order will be delivered within 60 minutes *, depending on your choice of dish. The high quality of the food prepared in the STONES restaurants is worth your patience.
* does not apply to remote complexes and neighborhoods. See delivery time.
ORDER QUICKLY AND EASY!
Three ways to place an order
www.kamynite.bg
Visit the site and see all our offers. Add what you want to the virtual basket.
-method of payment
Cash on delivery.
CALL +359 (0) 883 918 731
Once you have chosen a dish, you can place your order on this number. Every day from 11:00 to 21:00
-method of payment
Cash on delivery.
ON PLACE IN THE RESTAURANT KAMYNITE
Make your order to our waiter on the spot. Your food will be prepared and packaged immediately.
-method of payment
Cash or credit / debit card on site.
Two ways to get your order
Delivery to address
BGN 1.50 for orders up to BGN 20 and free delivery for orders over BGN 20 for Sarafovo.
Free from the restaurant
You can pick up the finished order on the spot from the restaurant.
You can get the complete information about all tariffs for delivery to the different settlements on www.kamynite.bg
IMPORTANT INFORMATION
If you place your order online, we will contact you to clarify the details. Your order will be made especially for you and if you cancel it after it is prepared, KAMANITE reserves the right to charge you for the damaged amount. Please see Part I: General Terms and Conditions.
The team of KAMYNITE can offer you many services to make your holiday unforgettable!.